Refund policy

We take pride in the quality of service we administer to our clients and we want you to be happy with your purchase. Eligible items can be returned within 14 days of receiving your purchase. If a refund is approved we will provide a complimentary shipping label to return the item. We do not refund the original shipping charges.

To be eligible for a refund, all merchandise must be in new, unused and uninstalled condition with all original packaging and materials.

Non-returnable items include: Custom items, final sale items, items damaged through normal wear and tear and items otherwise noted as "non-refundable".

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at contact@statelyspaces.com and send your item to: 1050 McCall Drive, Corona CA 92881, United States.

Shipping
To return your product, you should mail your product to: 1050 McCall Drive, Corona CA 92881, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.